Overview

The Company:

My client is a leading national training provider looking for a Customer Service Assessor with the experience to deliver a full apprenticeship framework to their learners.

The Role:

  • Conduct monthly visit to learners in the workplace to undertake teaching, learning and assessment across all components of the framework
  • Ensure compliance on all funding and company requirements
  • Support learners in your cohort and the preparation/ completion of e-portfolios
  • Ensure effective planning and implementation of initial assessments, diagnostics and course reviews with learners
  • Assess and monitor progress through the completion of monthly reviews and the setting of SMART targets in the ILP
  • Working with the team to identify and address gaps in achievement/progress and to put into place well-timed support as appropriate in order for learners to achieve their learning aims in a timely manner

The Person:

  • Assessor qualification (A1, TAQA or equivalent)
  • Must be able to deliver Customer Service apprenticeships
  • Occupationally experienced and relevant qualifications
  • Up to date CPD

Salary: £24,325 – £28,625