Overview
The Company:
My client is a leading national training provider looking for a Customer Service Assessor with the experience to deliver a full apprenticeship framework to their learners.
The Role:
- Conduct monthly visit to learners in the workplace to undertake teaching, learning and assessment across all components of the framework
- Ensure compliance on all funding and company requirements
- Support learners in your cohort and the preparation/ completion of e-portfolios
- Ensure effective planning and implementation of initial assessments, diagnostics and course reviews with learners
- Assess and monitor progress through the completion of monthly reviews and the setting of SMART targets in the ILP
- Working with the team to identify and address gaps in achievement/progress and to put into place well-timed support as appropriate in order for learners to achieve their learning aims in a timely manner
The Person:
- Assessor qualification (A1, TAQA or equivalent)
- Must be able to deliver Customer Service apprenticeships
- Occupationally experienced and relevant qualifications
- Up to date CPD
Salary: £24,325 – £28,625